When considering your clients’ technology suite, your MSP benefits when they have the best equipment on the market. Better devices mean your clients and your MSP’s technicians will have a simpler experience.
We settle for nothing less than the best. Our parent company, Green Office Partner, works with a handful of the best national copy machine manufacturers to deliver quality products and services throughout the country.
But of the device makers we work with, two stand out as our biggest sellers.
First, we have Xerox. Xerox devices are some of our best-selling machines, with state-of-the-art ConnectKey technology that can support complex printing infrastructures. If you’d like to read more on them, check out our article: Why Xerox is a Top Choice for National Accounts
The second is HP, which has been at the forefront of the tech industry for decades. HP was founded as The Hewlett-Packard Company in 1939 and began its business with electronics and computer manufacturing. Since the 1980s, HP has been manufacturing some of the industry’s hardest-working, and longest-lasting, inkjet, and laserjet copiers.
This article covers why HP products and support are an excellent fit for our clients and why we are proud to work with one of America’s most prominent print device makers.
1. HP Hardware Quality and Variety
We’ll address what is likely your first question about HP devices: are they quality devices?
Of course, our answer will be a resounding “yes” - we wouldn’t sell HP devices if we didn’t think they would satisfy our clients' needs. But don’t take our word for it. Check out these reviews from veterans in the tech industry:
“The HP Color LaserJet Pro M255dw is a great printer for printing black and white documents. Its design allows for easy access to the toner cartridges and paper jams, and its black cartridge's high yield makes it very cost-effective to print in bulk. It's a bit slow at getting the first page of a document out, but it does pick up speed for subsequent pages.”
-Review from Rtings.com for the HP Color LaserJet Pro M255dw
“If you want double-sided printing, all the features you could possibly need, superb ease of use, and solid, reliable printing for high-volume printing, the HP Color LaserJet Pro M255dw is a very fine choice.”
-Andy Shaw’s review (Expert Reviews) for the HP Color LaserJet Pro M255dw
“Excellent print quality with normal running costs. This HP M712dn delivers exceptional value for office environments. This printer is a great choice for businesses that rely heavily on commercial printing. This machine can handle tough workloads and it truly stands out from the competition, and a winner in its category. If you are considering purchasing this printer, go-ahead you won’t have any regrets, and I highly recommend this model.”
-Mirella’s review (businessprinters.com) for the HP Laserjet Enterprise 700 MFP M712dn
“The HP LaserJet Flow MFP M635z laser printer consolidates fast execution and energy productivity with remarkable security highlights, settling on it the ideal decision for organizations of any size. This helped out its normal interface and also extent of value makes this one of the business driving printers.”
- Review from Central Printer Driver of the HP LaserJet Enterprise Flow MFP M635z
HP’s device suite also offers a wide variety of products that can satisfy clients of many sizes.
Does your client need a printer for a small office that’s simple to use? The HP Color LaserJet Pro M255dw is an affordable option that is designed to print up to 40,000 pages per month.
Does your client need to print for a mid-sized office? The HP LaserJet Enterprise M507n can print up to 150,000 pages per month.
Is your client buying for an office with a complex print environment that also needs to fax and scan? The HP LaserJet Enterprise MFP M635h can perform all of these functions and print up to 300,000 pages per month.
To check out Green Office Partner’s complete selection of HP products, check out the HP section of our website.
Automatic Toner Replenishment
When your office copier runs out of toner, ordering more can be a massive headache, especially in workplaces that heavily rely on print.
Office administrators juggle many daily chores, and toner replenishment often falls by the wayside. Later on, when your print-reliant client runs out of ink or toner, they’ll need to scramble to restock their machines, resulting in stressful phone calls and maybe an emergency Staples run.
Nobody wants that.
Thankfully, if your client works with HP, they won’t have to worry about managing toner levels in-house.
HP actively tracks toner levels on their devices and sends refills as needed. There are no manual orders or room for human error on your client’s side.
By itself, the HP replenishment program gets the job done, though it is subject to failure if the agent goes offline. But in collaboration with an MPS vendor like Green Office Partner, we actively monitor the availability of the agent that is responsible for reporting toner being low.
Think of it as another precautionary measure - nothing slips through the cracks when your client has us and HP on their side.
HP makes print device upkeep effortless, making them an excellent choice for busy clients.
HP Device Security
HP brands its devices as the most secure printers in the world. And for a good reason.
On their company website, HP describes their devices as, “the world’s most secure and resilient printers with distinct defensive layers to protect, detect and self-heal.”
While HP has a long history of prioritizing device protection, they launched their newest security initiative in 2021, known as HP Wolf Security.
Wolf is HP’s way of marketing its device security protocol and pushing forward into our digital and remote post-pandemic world. Wolf Security focuses on cloud technology to offer a secure printing environment for its users, wherever they are.
Here are some of Wolf Security’s highlights:
- Full-stack security: Layered resiliency from hardware to cloud
- Advanced detection and self-healing capabilities
- Integrated IT and security risk management
- Fewer alerts and false positives
- Reduced endpoint incident analysis and remediation
- Manage risk without disrupting the user experience
- Enable work without worry, anywhere
So if your client is looking for a multifunction printer that protects itself and the rest of the network, HP devices are a great choice.
4. HP Print Support
HP offers a national support network for its clients that has been recognized as one of the best in the industry.
Once your clients’ HP devices are delivered and installed by Green Office Partner, HP’s technicians will be on standby should any machines stop working.
When clients work with our parent company, Green Office Partner, we provide 4-24 guaranteed onsite support with any HP products once parts replacement has been determined.
Users gave feedback for HP support on Gartner’s Peer Insights section. Overall, reviewers ranked HP’s support an average of 4.3 out of 5 stars. Here are a few reviews:
“Customer Support is something no competitor can match. HP customer support is so awesome, that their team will help you from the scratch, from setup, to installation to ongoing monitoring. Moreover, the value it is bringing to the organization in terms of saving paper usage is phenomenal. Highly secure, easy to integrate with third party applications, track unauthorized or non-office printing behavior is something I like the most about HP Managed Print Services.”
4 / 5 Stars. Review submitted on July 10, 2022
"Best in class printing service provider. Saves both time and money. Efficient printing. Has a default setting for most tasks. Provides a timely warning for refilling cartridges. Helps to reduce the wastage of papers and ink that is used in printers with optimization."
3 / 5 Stars. Review submitted on July 31, 2020
“Using HP Managed Print Services has us improve our workflows by giving us an opportunity to manage devices in multiple locations in one place. This has helped us to manage our print services and resources thereby reducing our costs significantly.”
5 / 5 Stars. Review submitted on August 7, 2020
In our experience working with them, HP goes above and beyond the industry standard, offering reliable and timely print solutions.
Print Partner, Green Office Partner, and HP
When your MSP works with Print Partner, we do everything to ensure your clients have all the print resources they need.
After reading this article, you know we offer high-quality products from HP to give our mutual clients an outstanding print experience.
When your client needs support for their HP devices, we collaborate with you and HP to resolve their issues as fast as possible. And since we don’t sell MSP-related services, you won’t have to worry about print vendors swooping in and trying to steal your MSP’s business with their own slapped-on IT support.
Plus, we pay you for referrals! For each referral, we deliver your MSP at least $250, plus $1,000 per copier sold and 5% on their lifetime print allotment.
If you're looking for an additional revenue stream that will protect your business and give your clients exceptional print service and support, consider partnering with us, a Print Partner you can trust.
